The tables below set out progress against the Customer and Local Service department’s objectives for 2020.
Government Plan initiatives
This table shows progress against CLS’s Government Plan initiatives in 2020.
For more information on each of the initiatives, please see Government Plan 2020-23 and the Government Plan additional information report 2020-23.
This table shows progress against the department’s other initiatives for 2020 that are not included in the Government Plan.
This table shows Covid-19 specific initiatives that the department commenced in 2020 as a response to the pandemic.