We are processing the following personal and special category personal information in order to administer the Lateral Flow Testing:
How we will collect your information
The Lateral Flow Testing Portal will enable you to register on the relevant programme, at which point you will be asked to supply your contact details, test result submissions and other information relevant to administering the programme.
Where your information is kept
Your information, once collected, is retained within the Lateral Flow Testing Portal. It is shared with the Integrated Public Health Record (IPHR) system if you submit a positive test result.
All data is hosted in the European Economic Area, in on-island or UK data centres.
Should you submit a positive result, your data will be shared with the Contact Tracing Team, who will ensure that you receive a PCR test to confirm your status. For more information about how your information is processed for PCR testing and contact tracing, please visit Government of Jersey coronavirus (COVID-19): privacy notice
Aggregated statistical information is shared with Government Senior Officers, health officials and politicians and published on www.gov.je
Your data will not be used for any other purpose and will be destroyed in line with Government of Jersey retention schedules.
Information held about you will be processed by the Public Health Data Analysts. Statistical information will be made available to relevant Government Health Officials, Senior Officers and Politicians in order to:
- report on the performance of the programme
- analyse the data provided to identify trends and
- inform future planning and policy development
- data reported for these purposes will be aggregated and non-identifiable
Aggregated, non-identifiable statistics will be shared by the Government Communications Team to media outlets, on gov.je and on social media platforms to provide members of the public with insightful information about the Lateral Flow Testing Programme.
How long we keep information about you
Information you provide on the Lateral Flow Testing Programme will be retained for as long as the Lateral Flow Testing regime is ‘live’.
Queries relating to the Lateral Flow Testing Programme can be made by telephoning +44 (0) 1534 445566.
Unless we inform you otherwise, telephone calls made by the Government of Jersey are not recorded. If you leave a message on our voicemail systems, your message will be kept until we are able to return your call or make a note of your message. File notes of when and why you called may be taken for record keeping purposes. We will not pass on the content of your telephone calls, unless is it necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.
If you email us we may keep a record of your email address and a copy of the email for record keeping purposes. For security reasons we will not include any confidential information about you in any email we send to you. We would also suggest that you keep the amount of confidential information you send to us via email to a minimum or use our secure online services where possible or correspond with us by post. We will not share your email address or your email contents unless is it necessary for us to do so; either to fulfil your request for a service; to comply with a legal obligation, or where permitted under other legislation.
You can ask us to stop processing your information
You have the right to request that we stop processing your personal data in relation to any of our services. Where possible we will seek to comply with your request, but we may be required to continue to process your information for public health or other lawful reasons.
You can withdraw your consent to the processing of your information
Where the collection and processing of your information is carried out on the basis of your consent, you have the right to withdraw your consent to prevent further processing of your personal data.
However, information collected and processed in response to COVID-19 diagnoses is carried out for public health protection purposes.
You can request that the processing of your personal data is restricted
You have the right to request that we restrict the processing of your personal information. You can exercise this right in instances where you believe the information being processed in inaccurate, out of date, or there are no legitimate grounds for the processing. We will always endeavour to consider and comply with your request; however, we may be required to continue to process your information for public health reasons.
You can ask us to correct, amend or erase your information
You have the right to challenge the accuracy of the information we hold about you and request that it is corrected where necessary.
In certain circumstances you can also ask us to erase your information but bear in mind that we may not be able to do this if we have a lawful reason for keeping hold of it.
You can ask us for a copy of the information we hold about you
You are legally entitled to request a list of, or a copy of any information that we hold about you. You can submit a subject access request (SAR) using our online form.
You have the right to query or complain about the use of your information
You can do this by contacting the Corporate Data Protection Officer by emailing email@example.com or by contacting Jersey Office of the Information Commissioner on
+44 (0) 1534 716350 or by emailing