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Consumer protection

DepartmentEconomy
Start date02/11/2010
End date31/01/2011
Type of consultationGreen paper
Deadline for comments31/01/2011

About the consultation

In the last decade we have actively supported the introduction of new consumer protection legislation.  Progress has been achieved in areas such as:

  • anti-counterfeiting provisions
  • general product safety
  • distance selling
  • price marking of goods

Perhaps most significant was the introduction in 2009 of the Supply of Goods and Services Law which introduced consumer ‘statutory rights’ to the Island. 

To continue this trend of progress, we are seeking views on whether a new consumer protection law should be introduced based on similar principles to those now operating in the UK and the rest of the EU. The main aim is to prevent business practices that are unfair to consumers. This includes setting out a list of 31 commercial practices which are always considered unfair and therefore, prohibited.

The green paper sets out proposals and seeks comments from stakeholders to assist the development of future policy.

Download the consumer protection green paper (size 137kb)

How to submit comments to the consultation

The green paper sets out questions on the proposals. Please send your responses either by email or in writing to the Director of Trading Standards.
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