How Income Support is calculated
Income Support is made up of different parts that help people with different costs. The amount of money you can get is calculated by looking at your Income Support household’s costs and taking earnings, assets and household income into consideration.
Cost of Living Temporary Scheme
As a result of rising inflationary pressures on Islanders, the Minister for Social Security has decided to implement a temporary scheme called the Cost of Living Temporary Scheme (COLTS). COLTS will support over 11,000 people in Jersey who receive means-tested benefits.
If you receive any of the following support or benefits, you’ll receive an additional payment of £20 for each member of your household each month from April to December 2022:
- Income Support
- COLD Weather Bonus (CWB)
- Pension Plus Scheme (PPS)
- Community Cost Bonus (CCB)
You don’t need to apply for COLTS. Payments will be sent automatically. If you are claiming any of the benefits linked to the scheme in a given month, you will be eligible for the payment.
Cost of Living Temporary Scheme guidelines
Adults and children
For each adult and child in an Income Support household, a fixed sum of money is paid to cover personal costs such as:
- GP visits
- other daily living expenses
If you’re a single parent and you’re bringing up a child or children as part of your household, you’re allocated a higher basic amount than other single adults.
To be eligible, you need to have parental responsibility for a child and / or a person over compulsory school leaving age in your household who is:
- in in full-time education or training in Jersey
- under 19 years old
You must also make sure that you don’t have any other person over compulsory school leaving age as a member of your household, unless:
- the person is in full-time education or training
- the person is under 19 years old
- you have parental responsibility for them
Help towards rent / building insurance
Depending on your circumstances, you could get help towards rent or building insurance. If you’re living with relatives or friends, you usually won’t receive any financial support towards the cost of housing.
If you're responsible for paying rent, part of any Income Support payment is there to meet your rental costs. It is your responsibility to pay your rent to your landlord, but Income Support can help you manage this.
|Over 25||Rent a property||Help towards rent|
|Over 25||Home owner||Help towards cost of building insurance and rates|
|Under 25||Responsible for and living with a child||Help towards rent|
|Under 25||Have a good reason as to why you can't live in the former family home||Help towards ren|
If you’re a social housing tenant
Your rent and services will usually be paid directly to your landlord. If the amount of Income Support you are entitled to is less than your rent, you'll need to arrange to pay the balance to your landlord yourself.
If you're renting from Andium Homes
Your Income Support will normally be paid directly to Andium Homes for your rent and service charges.
If you’re renting privately
We can pay some (or all) of your Income Support to your landlord, to help pay your rent.
If you want us to do this, you’ll need to give us a signed letter from your landlord confirming their:
- phone number
- bank details
Your landlord will also need to confirm that they’re willing to receive direct payments from us, by completing the ‘landlord declaration form’ below.
Download landlord declaration form
If you have rent arrears that need to be paid directly to your landlord, complete our ‘payment of arrears to landlord form’ below and return it to us.
If there's a risk you won’t be able to afford your rent, speak to your landlord first, or speak to Citizens’ Advice Jersey. Your landlord might agree to defer a payment, to accept rent paid direct from Income Support, or to temporarily reduce your rent to the Income Support “fair rent” levels.
|Bedsit / lodgings (private rental)||144.13|
|1 bedroom flat (private rental) ||212.45|
|2 bedroom flat (private rental) ||272.02|
|3 (or more) bedroom flat (private rental)||291.90|
|1 bedroom house (private rental) ||243.53|
|2 bedroom house (private rental) ||309.19|
|3 bedroom house (private rental) ||361.06|
|4 bedroom house (private rental)||393.54|
|5 (or more) bedroom house (private rental) ||435.61|
|1 bedroom flat (owner) ||7.07|
|2 bedroom flat (owner) ||7.07|
|3 bedroom flat (owner) ||9.94|
|4 (or more) bedroom flat (owner) ||14.07|
|1 bedroom house (owner)||7.07|
|2 bedroom house (owner)||9.94|
If you have children, you could get help towards the cost of childcare whilst you are working. You may also get help if you have an illness or disability that restricts your ability to care for your children. We can pay up to the below hourly maximum rate per child.
|Childcare for under 3 year olds||8.00|
|Childcare for 3 to 4 year olds||6.70|
|Childcare for 5 to 11 year olds||6.70|
Medical and disability
If you have a long-term medical condition or disability that has lasted (or is expected to last) for at least six months, you may be able to get medical payments through Income Support.
There are three kinds of medical payment:
- clinical cost: help with the cost of GP visits
- personal care: help with the cost of getting someone to help you with your personal care, eg housework and cooking
- mobility: help with the cost of transport if you have mobility problem
You can qualify in one or more of these areas, depending on the nature and severity of your medical condition.
Support for people with long term illnesses or disabilities
|Personal care: level one||25.20|
|Personal care: level two||110.60|
|Personal care: level three||158.76|
|Mobility: earner ||50.33|
|Clinical cost (5 or more extra GP visits)||3.57|
|Clinical cost (9 or more extra GP visits)||7.14|
If you’re the main carer of a person with a serious medical condition or disability, you may be able to receive an Income Support carer’s payment. You can only claim for one person, even if you’re caring for more. However, the Income Support carer’s payment is separate to the Home Carer’s Allowance and it is possible to claim both.
Home Carer's Allowance
Cold weather payments
Cold weather payments will be made between November and May (for October to April) if the temperature drops below a certain level. The value of the payment depends on the temperature in the previous month.
The payment is made to any household receiving Income Support that also includes:
- someone over pensionable age
- a child under the age of 3
- someone with a significant disability
The payments are made automatically and there is no need to apply for them separately. They are paid in the same way as regular Income Support payments
If you are just above the level of income to receive Income Support, you may qualify for the Cold Weather Bonus.
Food Costs Bonus and Cold Weather Bonus
You can have a set level of savings before your Income Support is affected. If you have anything above these levels, you’ll receive less benefit.
|Single adult with personal care element||13,706|
|Other single adult under pensionable age||9,137|
|Couple (at least one with personal care element)||22,718|
|Other couple under pensionable age||15,145|
|Single adult over pensionable age||13,706|
|Couple over pensionable age||22,718|
Income and earning disregards
When we decide how much Income Support you'll get, we'll ignore a set percentage or amount of:
- your income
- maintenance income
- your old age pension
These percentages and amounts can be found below:
|Old age pension income (if at or over pensionable age)||26%|